Privacy Policy

1. Introduction

TreeventX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, phone number
• Profile Information: Username, bio, profile picture, social media links
• Event Information: Event details, descriptions, images when you create events
• Payment Information: Processed securely through our payment partner Monime
• Communications: Messages, feedback, and correspondence with us

2.2 Information Collected Automatically

When you use TreeventX, we automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Platform
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize your experience on the Platform

4. Information Sharing and Disclosure

4.1 Event Organizers

When you register for an event, your information (name, email, responses to custom questions) is shared with the event organizer. We are not responsible for the organizer's use of your information.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Monime)
• Email delivery services
• Cloud hosting providers
• Analytics providers

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If TreeventX is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at support@treeventx.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Platform. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

TreeventX is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using TreeventX, you consent to the transfer of your information to countries that may have different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@treeventx.com
Website: www.treeventx.com
Address: Freetown, Sierra Leone